Privacy Policy

We collect the following types of information:

Information You Provide:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing details processed securely through Stripe. We do not store your credit card numbers on our servers.
• Communications: Information you provide when contacting our support team

Information Collected Automatically:

• Usage Data: Pages visited, features used, signals viewed, and interaction patterns
• Device Information: Browser type, operating system, device type, and screen resolution
• Log Data: IP address, access times, referring URLs, and error logs
• Cookies: Session cookies for authentication and preferences. See Section 6 for details.

We use your information to:

• Provide, maintain, and improve the Service
• Process your subscription payments and manage your account
• Send transactional emails (account verification, password resets, billing notifications)
• Respond to your support requests and communications
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data to provide personalized financial advice or recommendations.

We may share your information with:

• Stripe: For payment processing. Stripe's use of your information is governed by their Privacy Policy.
• Authentication Providers: If you sign in with Google, we receive your name, email, and profile picture from Google.
• Email Service (Resend): For sending transactional emails. Only your email address is shared.
• Hosting & Infrastructure: Our service is hosted on Vercel and uses Azure for backend services.
• Legal Compliance: We may disclose information if required by law, subpoena, or legal process.

We implement industry-standard security measures to protect your information:

• All data is transmitted over HTTPS with TLS encryption
• Passwords are hashed using bcrypt with salt rounds
• Payment information is processed by Stripe (PCI-DSS Level 1 compliant)
• Access to user data is restricted to authorized personnel only
• We regularly review and update our security practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account:

• Your account enters a 7-day grace period before permanent deletion
• After deletion, your personal data is removed from our active databases
• Some data may be retained in backups for a limited period for legal and operational purposes
• Anonymized, aggregated data may be retained indefinitely for analytics

We use the following types of cookies:

• Essential Cookies: Required for authentication and core functionality. These cannot be disabled.
• Preference Cookies: Store your settings such as theme preference (light/dark mode).
• Analytics Cookies: Help us understand how users interact with the Service to improve it.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from using the Service.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (via account settings or by contacting support)
• Portability: Request your data in a structured, commonly used format
• Objection: Object to certain processing of your data
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

To exercise these rights, contact us at support@signalfinderpro.com. We will respond within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on contractual necessity (providing the Service), legitimate interests (improving the Service), and your consent (where applicable).
• Data Transfers: Your data may be transferred to and processed in the United States. We use appropriate safeguards for international data transfers.
• Complaints: You have the right to lodge a complaint with your local data protection authority.

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Service after changes constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy or our data practices, please contact us at support@signalfinderpro.com.