Contact & Support
Last Updated: February 17, 2026
Need help? We're here for you. Find the best way to reach us below.
Email Support
For all support inquiries, billing questions, refund requests, and general feedback, email us at:
support@signalfinderpro.comWe typically respond within 24 hours on business days (Monday-Friday).
What to Include in Your Message
To help us resolve your issue as quickly as possible, please include:
- Your account email address
- A clear description of the issue or question
- Screenshots if applicable (especially for technical issues or billing discrepancies)
- Your browser and device information (for technical issues)
Common Support Topics
Billing & Subscriptions
Manage your subscription, update payment methods, or view invoices through the Stripe Customer Portal (accessible from your account settings).
Refund Requests
We offer a 30-day money-back guarantee. Review our Refund Policy and email us to request a refund.
Account Issues
Password resets, email verification, and account deletion can be managed from your Settings page. For issues you can't resolve there, email us.
General Questions
Check our FAQ page for answers to common questions about signals, data, and getting started.
Response Times: We aim to respond to all inquiries within 24 hours on business days. Premium subscribers receive priority support with faster response times. Urgent billing issues are prioritized.